In our app, we have implemented a couple options that will allow you to pay ambassadors however you choose. You can easily pay ambassadors internally using PayPal or externally using other methods like Venmo, CashApp, Stripe, ACH/Bank, or any payment method of your choice!

Firstly, a few quick notes about our payment process in general:

  • You can see all your ambassador's commissions in your Payout List page

  • Unpaid payouts are sorted by Due vs. Unprocessed

    • If a payout is in the 'Unprocessed' list, it means that the ambassador's commission is not finished processing yet. The duration for processing depends on your set Payout Processing Period.

    • If a payout is in the 'Due' list, it means that the commission has finished processing and is ready to be paid to the ambassador

    • your payouts will appear in your Payout List under the Due Payouts tab once the commission has been processed

  • Paid payouts appear in the 'Payout History' tab

    • You can open any payout batch in the Payout History tab to view the details of the commission payouts. If you pay your ambassadors through PayPal, you can keep track of each commissions' status in PayPal (successful, pending, or failed) in this tab.

Now that that is out of the way, here's how to pay your ambassadors' commissions.

Pay ambassadors using our PayPal integration

In Buzzbassador we currently offer you the ability to process payouts seamlessly through PayPal. So, first, you want to make sure you have set up -- and been approved for -- the PayPal Payouts feature.

Once you have been approved for and connected your PayPal Payouts feature to your Buzzbassador account, the most important step to remember is that you must add funds into your PayPal account. This is because PayPal can only pull funds from your balance to pay ambassadors, it can't pull from any linked bank accounts or cards.

Once you have your PayPal Payouts connected and your balance loaded, to actually issue commission payouts through your Buzzbassador account, you will need to navigate to your Payout List > Due Payouts tab. Then, check all of the due payouts and click "Pay Selected Ambassadors"! It only takes one click!

A few notes:

  • Keep in mind that if you have a lot of due payouts, it may take a moment for all of them to process and move from 'Due Payouts' to 'Payout History'.

  • If you notice that you are attempting to pay an ambassador and their payout is not processing, it could be that the ambassador has not linked their PayPal account. To do this, they will need to log in to their account and link their PayPal email address in the 'Payment Settings' section. You can see a list of which ambassadors do not have their PayPal linked by clicking Filter By PayPal Status > No PayPal Connected.

Pay ambassadors using a payment method other than PayPal

The use of Buzzbassador is not fully dependent on PayPal. While PayPal is currently the only way to pay ambassadors inside of the app, many of our merchants have found that paying ambassadors outside of the app is equally a pretty easy route.

Some merchants will use Buzzbassador for all of its other functions (application form, landing page, emails, order tracking, commission calculations, etc.) but they will handle the payouts externally, so that they can pay ambassadors with a method other than PayPal.

How to do this: Once you have paid your ambassadors through your preferred payment system, just simply mark the payouts (or commissions) are paid.

So, here's the breakdown of how to do this ⬇️

  1. Navigate to the Payout List > Due Payouts tab

  2. Mark the checkboxes next to the due payouts

  3. Select the dropdown arrow on the "Pay with PayPal" button.

  4. Click the "Mark selected as Paid" button.

Following through these steps will signify to the ambassadors (and for your internal notes) that those commissions have been paid!

If you need any further help, please don't hesitate to send us a chat at the bottom right corner of your app screen, or email us at [email protected].

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