For more about using the Mark as Paid feature: read this article
Buzzbassador currently processes payouts inside the app through three methods: PayPal, Tremendous (ACH, Venmo, CashApp, gift cards, and 800+ other options), and Shopify Store Credit. Between the three, most merchants can find a fit for how they want to pay their members. That said, the use of Buzzbassador is not fully dependent on any single payout method. Several of our merchants pay their members outside of the app while still relying on our other functionalities. In other words, merchants will use Buzzbassador for all of its other functions (application form, landing page, emails, order tracking, reward calculations, etc.) but they will handle the payouts externally.
If you have any reason to want to do this instead of utilizing one of our built-in payout integrations, the process is quite simple - you just pay the payouts externally, and then mark them as paid in Buzzbassador.
For even more clear step-by-step instructions, see below:
How to Pay Members Without Using PayPal or Tremendous
Go to the Rewards page > Set the filters to; 'Unpaid', 'Due', and 'Show All'
Mark the checkboxes to the left of the rewards to select those that you want to pay outside of Buzzbassador
Click the 'Mark as Paid' button
You will see a pop-up that comes up that. Confirm the amount you need to pay out, and make sure you have already paid that amount to the correct member(s) outside of Buzzbassador.
Click the Mark as Paid button. This will mark the rewards as paid.
How To Confirm The Rewards Were Marked as Paid
To confirm that the rewards were marked as paid, you can check the following places:
Rewards Page
Go to the Rewards page and change the filters to Type: Paid, Status: Success, and Payment Method: Marked as Paid. The payouts that appear there are the ones that were successfully marked as paid. Make sure you check what date range you are looking at by using the date picker at the top right of the Rewards table.
Member Profile
You can use the same filters as mentioned above, but for a specific member, from their Member Profile. Open a member's profile by clicking on their row, either on the main rewards page, the members page, or even searching them at the top search bar. Once you click on a member, their profile will open, and at the bottom in the table of their Rewards, you'll be able to see a history of their payouts. Use the filters Type: Paid, Status: Success, and Payment Method: Marked as Paid to specifically see their payouts that were marked as paid successfully. Make sure you check what date range you are looking at by using the date picker at the top right of the page.
Final Note
Our team definitely understands how important it is for you and your brand to send payouts in a snap, using whichever payment method is best for you. Between PayPal, Tremendous, and Shopify Store Credit, most merchants can find a built-in option that covers what they need. If you're looking to reward ambassadors with product instead of cash (gifting, PR packages, or seeding), we also have a partner who can help with that, reach out to our team for details.
Questions? Please don't hesitate to send us a chat at the bottom right corner of your app window, or email us at [email protected]!