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How do my members redeem their store credit?
Shelby Baldwin avatar
Written by Shelby Baldwin
Updated over a month ago

How Members Redeem Store Credit

  1. Each Buzzbassador member has a corresponding Customer Profile in your Shopify account.

  2. To view the store credit after it was rewarded to a member:

    • Go to the Customers section in Shopify.

    • Search for the member's email address from their Buzzbassador profile.

    • Open their profile to see the credited store credit amount in the logs.

  3. For members to redeem their store credit:

    • They need to log into their customer account on your Shopify store using the same email address as their Buzzbassador account.

    • Depending on your Shopify configuration, the login option might appear in:

      • The checkout page.

      • A menu item (e.g., bottom or top navigation).

  4. Once logged in, members can apply their store credit:

    • Add items to their cart.

    • During checkout, the store credit option will appear under the Payment Section.

    • If the store credit amount covers the full order, any remaining credit will stay in their account.

    • If it doesn’t cover the full amount, the member can pay the balance using another payment method (credit card, PayPal, etc.).

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