Single member - from list
From the Members list, find the member, then under the Program column click the edit icon next to their current tier and select the new tier from the dropdown. You can also open the member's profile, click the program tier dropdown under their referral code, and select the new tier.
[ SCREENSHOT: Program tier pencil icon on Members page ]
Single member - from profile
From the Members list, find the member, then click on them to open their profile. Once their profile is open, under the Program section click the edit icon next to their current tier and select the new tier from the dropdown.
[ SCREENSHOT: Program tier edit on Member profile ]
Multiple members at once
From the Members page, use the checkboxes to select multiple members, then click Change Program at the top of the list and select the new tier from the popup.
[ SCREENSHOT: Bulk moving members ]
What changes when you move a member
When you move a member to a different program, their codes, affiliate link, and rewards all update automatically based on the new program's settings. For details on what carries over, what changes, and how attribution behaves for orders placed before and after the move, see the linked article.
[ LINK: How programs work across multiple tiers ]
Notes:
The member's referral code name stays the same; only the settings and the referral rule it lives under change.
The member is notified via the "Your settings changed" email if that email is turned on. Customize that email first if you want to explain the reason for the move.
After moving, the member's commission rate, referral discount, personal discount, and affiliate link all reflect the new program's settings.
[ LINK: How to edit email templates ]